We want every request submitted through this site to result in a fair, professional experience. If something goes wrong — a technician doesn't show up, the work wasn't done properly, or communication broke down — we want to hear about it.
Contact us through our Contact page or by calling (316) 247-4729. Please include your name, the date of service, the technician or company involved if known, and a description of the issue.
Because Garage Door Repairs Wichita is a referral network rather than the company performing the work, we follow up directly with the technician involved to understand what happened and work toward a resolution. We take complaints about network technicians seriously, since our ability to keep referring work to them depends on them doing right by the homeowners we send their way.
We aim to acknowledge complaints within one business day.